A Tale of Wrong Orders, Tasteless Food, Overpricing, and Improper Dining Setup, Soloana Restaurant

Best Indian Food Blog

Dec 31

My recent visit to the Soloana Restaurant in Darjeeling was, unfortunately, a dining experience I would rather forget. The restaurant was in a state of disarray, with no manager or receptionist in sight to guide the customers. This lack of management was evident in the service and the overall atmosphere of the place.

Upon being seated, I was taken aback to find that there were no proper dining tables available. Instead, I was directed to a tea table, which was hardly suitable for a comfortable dining experience. The absence of a proper dining setup was a clear indication of the restaurant's mismanagement.

The service was equally disappointing. I was served an item that I hadn't ordered, and when I pointed out the mistake, there was no one to address the issue promptly. The food, when it finally arrived, was tasteless and lacked the flavor and quality one would expect from a restaurant of its reputation.

To add insult to injury, the food was overpriced, which did not match the quality or the service provided. When the bill arrived, I noticed discrepancies in the charges. The billing was incorrect, and again, there was no manager available to rectify the error.

The restaurant is a cacophony of sounds, the music blaring from the speakers is so loud that it drowns out the clatter of cutlery and the murmur of conversations. The air is thick with the aroma of a myriad of dishes, but it's also heavy with the noise. The tables are packed too closely together, leaving little room for movement. The overcrowded space makes it difficult to navigate through the restaurant without bumping into someone or something.

The congestion, coupled with the loud music, creates an environment that is far from relaxing. It's a sensory overload that leaves you feeling more stressed than satisfied. Moreover, the overcrowded conditions raise concerns about health and safety. The lack of personal space could potentially facilitate the spread of germs, making the restaurant an unhealthy place to dine in. It's clear that while the restaurant may be popular, it needs to address these issues to provide a more comfortable and healthy dining experience for its patrons.

In conclusion, my dining experience at the Soloana Restaurant was marred by mismanagement, poor service, substandard food, and incorrect billing. It was a stark reminder that a restaurant's reputation is built not just on its name but also on its service and management. I hope the restaurant takes these issues seriously and works towards improving its standards.